Privacy policy

This is an English translation of the Thai privacy policy. If the two differ, the Thai version applies. นโยบายความเป็นส่วนตัว (ภาษาไทย)

Information this website collects

The Sandee Clinic website has no membership system and does not store on the website the information you type into the appointment request form. When you press the button to send an appointment request, the LINE app opens with the message you typed. You check it and send it to the clinic’s LINE account yourself.

Online booking

When you book on the online booking page, your name, phone number and the message you type are sent directly to the clinic’s appointment system, only to hold the appointment time and for our staff to call you to confirm the appointment. Please do not write symptoms or health information in the message box; the doctor will ask about them when you come to the clinic. The website does not keep this information and does not send it to any analytics or advertising system. You can check the status of, or cancel, your booking with the booking code and the phone number you used to book. When you book through the website, the system records with the booking which channel you came to the website from (for example Facebook, Google or a campaign name), so the clinic knows which channels bring bookings. This information contains no code that identifies you as a person and is not sent to Facebook, Google or any third party.

Information the clinic receives on LINE or by phone

Your name, phone number, the service you are interested in, the day and time that suit you, and any pictures you choose to send. The clinic uses this information only to answer your questions, make appointments and give initial advice.

Searching the website

The search page works in your browser. The words you type are compared with the website’s text on your own device only. They are not sent to the clinic or to any service provider, are not recorded, and do not appear in the web address.

Google Maps

The contact page has a map from Google Maps, which loads only when you press the "Show the map" button. Once you press it, your browser connects directly to Google, and Google may collect usage data under Google’s privacy policy. The clinic does not receive this data. If you do not press the button, that page makes no connection to Google.

Website usage data

This website uses Cloudflare Web Analytics to count overall page visits, such as how many times each page was opened and which websites visitors came from. The provider states that this tool does not use cookies or browser storage and does not identify individuals from their IP address or browser type. This website does not use tracking tools for advertising.

The website also notes in your browser which channel you came from, such as Facebook, Google or LINE, and which page you opened first, so the clinic knows which channels help people find the clinic. This information contains no name, phone number or code that identifies you. It is kept only in the open tab and is deleted when you close the tab. When you book, only the channel and the campaign name are sent with the booking (see "Online booking" above); the first page you opened is not sent from your device.

Your rights

You can ask to access, correct or delete the personal information you have given the clinic by contacting Sandee Clinic by phone at 087-491-6969 or on LINE @sandeeclinic.

Contact the clinic

Sandee Clinic, 456/4-5 Moo 12, Ubon–Trakan Road, Rai Noi, Mueang Ubon Ratchathani, Ubon Ratchathani 34000, Thailand