Frequently asked questions

No. The doctor looks at your history and the pattern of hair loss first. A blood test is recommended only if a cause in the body is suspected, such as iron deficiency or a thyroid problem. Read more on the Hair and scalp page →

The clinic does not currently accept hair-transplant surgery cases, but can care for your hair before and after a transplant with medicine, scalp injections and light therapy, as the doctor assesses. Read more on the Hair care before and after a transplant page →

Dandruff alone usually does not cause lasting thinning, but if your scalp is inflamed and itchy and you scratch often, you may lose more hair. Have the doctor look at your scalp and treat both at the same time. Read more on the Hair and scalp page →

Hair grows slowly. Most people can start to assess results at about 3–6 months, and changes become clearer in comparison photos at about 6–12 months. Results vary from person to person. Read more on the Hair and scalp page →

Bring the medicines and supplements you use for the doctor to see. Old photos that show your hairline or the top of your head also help compare changes. Read more on the Hair and scalp page →

Yes. Our staff will give first advice and help book a day to see the doctor. Diagnosis and treatment planning are done by the doctor only after an exam at the clinic. Read more on the Hair and scalp page →

If injections are very painful on your scalp, the clinic can use Microneedle instead of injection. There is an extra fee, and the doctor assesses you before treatment. Read more on the Hair and scalp page →

Yes. Bring whatever surgery documents or details you have, such as the date of surgery, the transplanted area and the medicines you use. The doctor will examine your scalp and plan your hair care from there. Read more on the Hair care before and after a transplant page →

It depends on the cause of your thinning. For thinning from genetics and hormones, the existing hair that was not transplanted can keep thinning, so the doctor usually recommends continuing care, but assesses each person. Read more on the Hair care before and after a transplant page →

Transplanted hair often falls out in the first few weeks after surgery, then grows back in the following months. If you are worried, or have pain, swelling, redness or pus, contact the doctor who did your surgery. Read more on the Hair care before and after a transplant page →

Yes. The doctor will examine your scalp and see how many hair roots are still working, then tell you how much medicine can help at this stage and whether a transplant is worth considering. Read more on the Hair care before and after a transplant page →

In the early period after surgery, go to the appointments with the doctor who did your surgery first. For long-term hair care, message us on LINE with your surgery date and our staff will help book a day. Read more on the Hair care before and after a transplant page →

Losing several dozen hairs a day is still normal. It is worth getting checked if you lose more than usual for several weeks in a row, your scalp starts to show more, your hairline moves back, or hair falls out in patches. Read more on the Hair loss treatment with medicine page →

We do not recommend it. Many of these medicines must be prescribed by a doctor and must match the cause. Using the wrong one wastes both time and money while your hair keeps falling out. Read more on the Hair loss treatment with medicine page →

Yes, but some medicine groups must not be used if you are pregnant or planning to have a baby. The doctor will choose a suitable medicine, and some people may also have a hormone test. Read more on the Hair loss treatment with medicine page →

For thinning from genetics and hormones, the results usually fade slowly after stopping the medicine. So you need a long-term plan with the doctor, with the medicine adjusted from time to time. Read more on the Hair loss treatment with medicine page →

It depends on each person's plan. At every visit, photos are taken from the same angle to compare, and the clinic sends appointment reminders on LINE. Read more on the Hair loss treatment with medicine page →

Most do not go down on their own, and some slowly grow, unlike ordinary raised scars, which in many people flatten on their own. So have the doctor check which type it is. Read more on the Scars and keloids page →

A keloid is not cancer, but it may be itchy, painful or tight, or get in the way of daily life. If a lump grows unusually fast, has a wound or bleeds, have the doctor examine it. Read more on the Scars and keloids page →

Yes. Keloids can come back, especially when only removed by surgery. So the doctor plans further treatment and follow-up visits to catch any new raising early. Read more on the Scars and keloids page →

It depends on the size, thickness, location and age of the keloid. Most need a course of several treatments. The doctor will give you a rough plan after the exam. Read more on the Scars and keloids page →

The doctor decides case by case, and a parent or guardian joins in hearing the treatment plan. Read more on the Scars and keloids page →

Yes. Our staff will give first advice and help book a day to see the doctor. Diagnosis and treatment planning are done by the doctor only after an exam at the clinic. Read more on the Scars and keloids page →

They can hurt and feel tight during the injection, because a keloid is firm tissue. The doctor injects slowly and may use ways to reduce the pain. Most injections are over quickly. Read more on the Keloid injections page →

It depends on the size, thickness and age of the keloid. Most need several injections, weeks apart. The doctor checks the results and adjusts the plan at every visit. Read more on the Keloid injections page →

The goal is to make the keloid flatter, softer, and less itchy or painful. A mark may still show, and it can come back, so keep coming to your appointments. Results vary from person to person. Read more on the Keloid injections page →

Yes. Earlobe keloids are common. If the lump is large, the doctor may recommend removing it by surgery first, then continuing with injections. Read more on the Keloid injections page →

We do not recommend it. With surgery alone, the keloid is likely to come back. So the doctor also plans treatment after surgery, such as injections into the scar at intervals. Read more on the Keloid surgery page →

No, if it is a keloid that can be removed at the clinic. It is done under local anesthesia and you go home the same day. If the doctor finds it is beyond what the clinic can do, you will be referred to a hospital. Read more on the Keloid surgery page →

Yes. Earlobe keloids after piercing are a common place for surgery. Afterward the doctor schedules follow-ups and further treatment to lower the chance of it coming back. Read more on the Keloid surgery page →

It depends on where the wound is and its size. The doctor will tell you the date for stitch removal and how to care for the wound on the day of surgery. Read more on the Keloid surgery page →

Ask the doctor first, because people who have had keloids are more likely to get a new keloid from a piercing wound. Read more on the Keloid surgery page →

Most are not dangerous. They can be removed if they get in the way of daily life or you do not like how they look. But if a skin tag or mole changes color, grows quickly or bleeds, have the doctor examine it. Read more on the Minor surgery page →

It depends on the lump. The doctor will tell you whether the tissue should be sent for pathology testing to confirm what kind of lump it is. Read more on the Minor surgery page →

In most cases no, because it is done under local anesthesia. But if you take blood thinners or other regular medicines, tell the doctor in advance. Read more on the Minor surgery page →

Yes. After minor surgery at the clinic you go home the same day. The doctor schedules a wound check and stitch removal based on where the wound is. Read more on the Minor surgery page →

Yes. Our staff will give first advice and help book a day to see the doctor. Diagnosis is done by the doctor after an exam at the clinic. Read more on the Minor surgery page →

No. What causes acne is under the skin, so how clean your skin is is not the cause. Washing your face with a gentle product twice a day is enough. Washing often or scrubbing hard may irritate your skin more. Read more on the Acne page →

Most people start to see fewer new spots after about 6–8 weeks of continuous treatment, and most medicines reach their full effect at about 2–4 months. So do not stop the medicine on your own early on. Results vary from person to person. Read more on the Acne page →

You should not. Squeezing or picking makes acne more inflamed, can cause infection, and risks marks or scars. For clogged pores that will not come out, have them extracted at the clinic with sterile tools. Read more on the Acne page →

Most lumps go down within 2–4 days. Injections are used spot by spot for large inflamed spots that are swollen and painful. The skin where you were injected may dip or change color, so the injection must be given by the doctor. Read more on the Acne page →

Ask the doctor first. Most people still need to keep using medicine to stop acne coming back. The doctor will tell you how to continue and when the medicine can be reduced. Read more on the Acne page →

Yes, but some groups of acne medicine and some procedures cannot be used during pregnancy. Tell the doctor at your first visit if you are pregnant, breastfeeding or planning to have a baby, and the doctor will choose methods that are safe to use. Read more on the Acne page →

Yes. Our staff will give first advice and help book a day to see the doctor. Diagnosis and treatment planning are done by the doctor after an exam at the clinic. Read more on the Acne page →

Most of the time they do not hurt, or hurt very little. Areas where the skin is thin may hurt a little more. Read more on the Acne page →

There are usually some marks after extraction. Skin treatments and laser for marks can help, so the doctor often recommends doing them together. Read more on the Acne page →

At the clinic, the doctor first checks which type of acne you have, then chooses the care steps to suit your acne, including medicine, extraction, acne injections and treatments. Results vary from person to person. Read more on the Acne page →

New acne can appear, because there are many factors, such as hormones and genetics. Caring for your skin as the doctor advises helps lower the chance of new acne. Read more on the Acne page →

Acne scars do not fill back up on their own, unlike red and dark marks where the skin is still smooth, which mostly fade slowly on their own. Have the doctor check whether you have marks or scars, because they are cared for differently. Read more on the Acne scars and marks page →

Dark marks that are only a little darker than your skin usually fade within 6–12 months. If they are dark and deep, they may last a year or more. Using sunscreen every day and not picking your acne helps stop marks getting darker. Read more on the Acne scars and marks page →

It depends on the method and how deep the scars are. Most people need several sessions. In general, Fractional CO₂ and Fractional RF are done 2–4 times, and Subcision 3–6 times, about 1 month apart. The doctor will tell you your plan after examining your skin. Read more on the Acne scars and marks page →

Thai skin often gets dark marks after laser. Most fade within 3–4 months. Avoiding the sun and using sunscreen every day helps lower the risk. If you are worried about this, tell the doctor, who may choose a method with a lower risk of dark marks. Read more on the Acne scars and marks page →

Acne should be calmed down first, because new spots make new marks and many procedures cannot be done on inflamed skin. The doctor will treat your acne first, then start caring for the scars. Read more on the Acne scars and marks page →

Treatment helps scars become shallower and look better, but it does not make the skin perfectly smooth as if you never had them. Results come slowly over several months, and results vary from person to person. Read more on the Acne scars and marks page →

Yes. Our staff will give first advice and help book a day to see the doctor. Diagnosis and treatment planning are done by the doctor after an exam at the clinic. Read more on the Acne scars and marks page →

We recommend booking in advance. You can book online on the booking page, or book on LINE @sandeeclinic or call 087-491-6969, so our staff can arrange a time for you to see the doctor. Book online →

456/4-5 Moo 12, Ubon–Trakan Road, Rai Noi, Mueang Ubon Ratchathani, Ubon Ratchathani 34000, Thailand Open 11:00–20:00 · Closed on Tuesdays See the map and directions →

Yes. Send photos on LINE @sandeeclinic. Our staff will give first advice and help book a day to see the doctor. Diagnosis and treatment planning are done when the doctor examines you at the clinic.

We accept cash, bank transfer and card. You can pay in installments by card under the bank's terms.